Unfortunately, as of now, we do not offer discounts, because the final price is not yet fixed. The current price per server will remain the same for existing, active customers (lifetime early adopter price, also valid for server amount upgrades).

Only in some rare and exceptional situations, such as severe economic downturns, high inflation rates, or currency fluctuations, we may have to adjust our prices accordingly for early-adopter clients. This is only done when absolutely necessary and unavoidable.

We do not offer refunds. If you have any doubts about whether Tenantos is the appropriate software for your needs, we recommend that you consider booking a trial license or contacting our support team for further guidance.

To ensure the legitimacy of orders, we manually verify them. If your account is found to be genuine, your order will be activated within a few hours. Please note that we do not accept orders from individuals or from accounts with invalid contact details. Additionally, we may refuse to accept the order if we have security concerns or if the email address used does not belong to an established, serious business.

You can add more servers to the license at any time.

You can also downgrade at any time, but we do not offer pro-rata refunds. The costs will be reduced in the next billing month.

Each server added to Tenantos must be licensed. This includes dedicated servers, VMs (Proxmox, VMware), and servers from external providers like Hetzner or OVH.

Other devices or entries such as switches, PDUs, and user accounts do not incur charges and can be added without limit.