All features are included. No user limits, plan-based feature restrictions, or anything like that.
All prices are without VAT. If you live inside the European Union and don't have a valid VAT-ID your local VAT will be applied.
Unfortunately, as of now, we do not offer discounts, because the final price is not yet fixed. The current price per server will remain the same for existing, active customers (lifetime early adopter price, also valid for server amount upgrades).
Only in some rare and exceptional situations, such as severe economic downturns, high inflation rates, or currency fluctuations, we may have to adjust our prices accordingly for early-adopter clients. This is only done when absolutely necessary and unavoidable.
We do not offer refunds. If you have any doubts about whether Tenantos is the appropriate software for your needs, we recommend that you consider booking a trial license or contacting our support team for further guidance.
Paid licenses are usually activated immediately after receipt of payment.
To ensure the legitimacy of trial orders, we manually verify them. If your account is found to be genuine, your trial will be activated within a few hours. Please note that we do not issue trials to individuals or for accounts with invalid contact details. Additionally, we may refuse to issue trials if we have security concerns or if the email address used does not belong to an established, serious business.
You can add more servers to the license at any time.
You can also downgrade at any time, but we do not offer pro-rata refunds. The costs will be reduced in the next billing month.
Each server added to Tenantos must be licensed. This includes dedicated servers, VMs (Proxmox, VMware), and servers from external providers like Hetzner or OVH.
Other devices or entries such as switches, PDUs, and user accounts do not incur charges and can be added without limit.
Sharing the billing modules with your resellers is permitted, and the modules are white-labeled.
On this page, you find information on how to make feature requests, how we handle them, and what options are available.
The notice period is 14 days. You can file the cancellation in the customer area on your own.
We do not offer an online demo. We believe the best way to explore Tenantos is by integrating it into your own network and testing it with your own servers. To request a free trial, please follow the link at the top of the page and make sure you fulfill the trial requirements (see "About license activation time & trial requirements").
Please take a look at the documentation before booking a trial. The documentation includes detailed explanations of all features and functions.
If you have any questions, please feel free to contact us.
We will get back to you within a day, usually within a few hours.